Introduction
At JLI99, your privacy is not just a legal obligation — it's a genuine commitment we make to every player on our platform. This Privacy Policy explains in plain language how JLI99 collects, uses, stores, and protects your personal information when you use our website at jli99.best, our mobile apps, and all related services.
By registering an account, browsing our site, or placing bets on any JLI99 product — whether it's live casino, JILI slots, sabong, sports betting, NBA betting, PBA betting, or basketball betting — you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our services.
We encourage you to read this document fully. It's written so every Filipino player can understand it without a law degree. If you have any questions after reading, you can always reach our support team at support@jli99.best.
1. Information We Collect
JLI99 collects information that is necessary to provide you with a secure, personalised, and compliant gaming experience. The types of data we gather fall into three main categories:
Personal Identification Data
- Full legal name as it appears on your government-issued ID
- Date of birth (to verify you are at least 21 years old, in line with Philippine gaming regulations)
- Email address and mobile number
- Home address (barangay, city/municipality, province)
- Government ID numbers (UMID, PhilSys ID, passport, or driver's licence) for KYC verification
Financial & Transaction Data
- GCash or Maya mobile wallet numbers used for deposits and withdrawals
- Bank account details for BDO, BPI, UnionBank, or InstaPay/PESONet transfers
- Visa/Mastercard card details (we store only the last four digits; full card data is processed by PCI-DSS certified payment processors)
- Transaction history, deposit amounts, withdrawal records, and bonus usage
Technical & Behavioural Data
- IP address, device type, browser type, and operating system
- Pages visited, games played, session duration, and click patterns
- Cookies and similar tracking technologies (see Section 6 for details)
- Geolocation data to ensure you are accessing from within an allowed jurisdiction
2. How We Use Your Information
Every piece of data collected by JLI99 serves a specific, legitimate purpose. We do not collect information just for the sake of it. Here is how your privacy data is put to work:
- Account creation and verification: To open and maintain your JLI99 account and verify your identity under Know Your Customer (KYC) rules mandated by Philippine authorities.
- Processing transactions: To handle deposits via GCash, Maya, GrabPay, Coins.ph, and bank transfers, as well as to process your withdrawal requests accurately and promptly.
- Customer support: To respond to your queries, complaints, and account issues through our support channels.
- Personalisation: To recommend games, bonuses, and promotions based on your playing history and preferences.
- Security and fraud prevention: To detect suspicious activities, prevent unauthorised access, and protect both your account and the integrity of JLI99's platform.
- Legal and regulatory compliance: To comply with applicable Philippine gaming laws, anti-money laundering (AML) regulations, and the directives of PAGCOR and other relevant bodies.
- Marketing communications: With your consent, to send you promotional emails, SMS alerts, or push notifications about new games, exclusive promos, and special events. You can opt out at any time.
- Platform improvement: To analyse usage patterns and improve the performance, design, and features of JLI99's website and apps.
3. Sharing Your Information
JLI99 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share your data in the following limited circumstances:
- Payment processors: Trusted and licensed payment providers who facilitate transactions via GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, InstaPay/PESONet, Visa, and Mastercard. They are bound by their own strict privacy and security standards.
- KYC and identity verification partners: Third-party identity verification services that help us confirm your age and identity to meet regulatory requirements.
- Game software providers: Platform and game providers (such as JILI and live casino operators) who need certain account data to deliver a seamless gaming experience.
- Regulatory authorities: Government agencies, law enforcement bodies, or regulators — including PAGCOR — when legally required to do so or when necessary to investigate fraudulent activity.
- Corporate transactions: In the event of a merger, acquisition, or sale of JLI99's assets, your data may be transferred to the new entity, which will be bound by this Privacy Policy.
All third parties who receive your data are contractually required to handle it with the same level of care and confidentiality that JLI99 applies internally.
4. Data Security Measures
Protecting your personal information is something JLI99 takes very seriously. We implement industry-standard technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your data:
- SSL/TLS encryption: All data transmitted between your device and jli99.best is encrypted using 256-bit SSL/TLS protocols, the same technology used by major banks.
- Secure data storage: Personal and financial data is stored on servers protected by firewalls, intrusion detection systems, and regular security audits.
- Access controls: Only authorised JLI99 personnel with a legitimate business need can access your personal data. Access is logged and monitored.
- Password hashing: Your account password is never stored in plain text; it is stored as a one-way cryptographic hash.
- Two-factor authentication (2FA): We strongly encourage all players to enable 2FA on their JLI99 accounts for an extra layer of protection.
- Regular security reviews: Our security team conducts periodic penetration testing and vulnerability assessments to stay ahead of emerging threats.
While we do everything within our power to keep your data safe, no online system is 100% immune to risk. We encourage you to use a strong, unique password for your JLI99 account and to report any suspicious activity to support@jli99.best immediately.
5. Data Retention
JLI99 retains your personal information only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine laws and regulations. In general:
- Account and identity data is retained for the duration of your active account and for at least five (5) years after account closure, as required by AML regulations.
- Transaction records are kept for a minimum of five (5) years in line with financial reporting requirements.
- Customer support communications are retained for two (2) years.
- Marketing preferences and consent records are kept until you withdraw your consent or close your account.
When your data is no longer required, we delete it securely or anonymise it so it can no longer be linked back to you.
6. Cookies and Tracking Technologies
JLI99 uses cookies and similar technologies to improve your experience on our platform and to gather analytics that help us make the site better. Here is a breakdown of the types of cookies we use:
- Essential cookies: Required for the basic functioning of the website — logging in, maintaining your session, and keeping your preferences. These cannot be disabled without breaking the site.
- Analytics cookies: Help us understand how players navigate JLI99, which games are most popular, and where we can improve the user experience.
- Preference cookies: Remember your settings, such as language preference and notification settings.
- Marketing cookies: Used to show you relevant promotions and, with your consent, personalised advertisements. You can opt out of marketing cookies via our cookie preferences panel.
You can manage or disable non-essential cookies through your browser settings at any time. However, please note that doing so may affect certain features of the JLI99 platform.
7. Your Rights as a Data Subject
Under the Philippines' Data Privacy Act of 2012 (Republic Act 10173), you have the following rights with respect to your personal information held by JLI99:
- Right to be Informed: You have the right to know that your data is being collected and how it will be used — which is exactly what this Privacy Policy is for.
- Right to Access: You may request a copy of all personal data we hold about you at any time.
- Right to Rectification: If any of your information is inaccurate or outdated, you have the right to have it corrected.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data. Note that some data must be retained for legal and regulatory reasons.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes or other non-essential uses.
- Right to Data Portability: You may request that we provide your personal data in a commonly used, machine-readable format.
- Right to Lodge a Complaint: If you believe your privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact our Data Protection Officer at support@jli99.best. We will respond to your request within 15 working days.
8. Minors and Age Restriction
JLI99 is strictly for adults aged 21 and above, consistent with Philippine gaming regulations. We do not knowingly collect or process personal information from individuals below this age. During the registration process, all applicants must confirm their age and submit valid government-issued ID for verification.
If we discover that a minor has registered on our platform, the account will be immediately suspended and all associated personal data will be deleted. If you believe a minor has created an account on JLI99, please report it to us right away at support@jli99.best.
9. Changes to This Privacy Policy
JLI99 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will notify you via email or through a prominent notice on our website.
The "Last Updated" date at the top of this page always reflects when the most recent version was published. Your continued use of JLI99's services after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you stay informed.
